Operations Admin Supervisor

About the role

The Operations Admin Supervisor is responsible for handling incoming communications, maintaining office equipment, and supporting management in staff administration within Marriott Hotels & Resorts in Dubai.

Key responsibilities

• Receive, distribute and transmit faxes, mail and electronic documents to the appropriate personnel and guests.
• Maintain office equipment, troubleshoot issues, and follow up with service representatives to ensure proper functioning.
• Enter, retrieve and update information in computer databases, including reservations and guest inquiries.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining and coaching employees.
• Serve as a role model for the Fair Treatment/Open Door Policy and provide guidance to coworkers.
• Welcome guests, answer service‑related questions, handle phone calls professionally and maintain confidentiality of proprietary information.

Required profile

• Strong verbal and written communication skills with a professional demeanor.
• Ability to follow company policies, maintain confidentiality and uphold a clean, professional appearance.
• Capability to work effectively with diverse guests and team members, including individuals with disabilities.
• Physical ability to lift, move or carry objects up to 10 lb without assistance.