Operations Assistant

About the role

We are looking for a highly organised and proactive Operations Assistant to support our operations team. The role involves administrative duties, data management and coordination of day‑to‑day activities across multiple locations.

Key responsibilities

• Provide day‑to‑day administrative support, manage correspondence and prepare documents, reports and presentations.
• Maintain digital and physical filing systems and handle incoming enquiries.
• Create, update and maintain Excel spreadsheets, trackers and databases; produce operational reports and dashboards.
• Perform data entry, validation and reconciliation using advanced Excel functions such as VLOOKUP, pivot tables and formulas.
• Liaise with vendors, suppliers and internal departments to ensure smooth operations.
• Support logistics coordination, including medical scheduling and customer communication.
• Assist with operational projects and ad‑hoc tasks as directed by management.

Required profile

• Proven experience in an administrative, coordination or operations support role.
• Strong proficiency in Microsoft Excel, including formulas, pivot tables and VLOOKUP.
• Excellent organisational skills and strong attention to detail.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong written and verbal communication skills.
• Valid driver’s licence and access to a reliable personal vehicle.

Required skills

• Microsoft Excel (advanced functions, VLOOKUP, pivot tables, formulas)
• Data entry and data validation
• CRM systems (e.g., Salesforce) – desirable

What we offer

• Competitive salary commensurate with experience.
• Mileage reimbursement for work‑related travel.
• Opportunities for career growth and professional development.
• Collaborative and supportive team environment.