Operations Coordinator

About the role

The Operations Coordinator will support daily operational activities across Budget Rent a Car’s branch network, ensuring efficient fleet movement and utilization. This role is essential for maintaining compliance, coordinating internal teams, and delivering high‑quality customer service in a fast‑paced environment.

Key responsibilities

• Coordinate daily operations across branches to ensure smooth service delivery.
• Monitor vehicle availability, fleet allocation, and arrange transfers between locations.
• Oversee vehicle deliveries, collections, and support branch teams in resolving operational issues.
• Track fleet utilization, downtime, maintenance schedules, and ensure accurate fleet records.
• Manage fleet documentation such as registration renewals, insurance, and regulatory compliance.
• Collaborate with Reservations, Sales, Corporate Sales, and Customer Service to fulfill bookings and address escalations.
• Monitor key performance indicators, prepare operational reports, and recommend process improvements.
• Liaise with internal departments and external suppliers, including recovery services and transport providers.

Required profile

• Proven experience in rent‑a‑car, fleet management, automotive, logistics or transportation sectors.
• Strong coordination and organizational abilities with attention to detail.
• Ability to work effectively in a fast‑paced, customer‑focused environment.
• Excellent communication skills for cross‑functional collaboration.

Required skills