Operations & User Experience Coordinator (UAE National)
Delivery Hero · Dubai
وصف الوظيفة
About the role
The Ops & CX Performance Coordinator will develop a strong understanding of performance across operations and customer experience, driving data‑driven decisions and continuous improvement.
Key responsibilities
- Assist in monitoring and improving UAE performance metrics across Operations and CX.
- Provide preliminary insights and analyses to support decision‑making.
- Organise meetings, prepare agendas, and document minutes.
- Coordinate projects and initiatives between local and regional teams.
- Collaborate with the team to identify performance gaps and raise flags as needed.
- Assist in implementing performance improvement plans to enhance overall efficiency.
Required profile
- Bachelor's degree in a relevant field.
- 1‑2 years of experience in the food/grocery tech industry (preferred).
- Proficiency with Google Suite tools (Docs, Sheets, Slides, Forms).
- Strong communication skills in English, able to present ideas clearly.
- Experience in stakeholder management across diverse groups.
Required skills
- Google Docs
- Google Sheets
- Google Slides
- Google Forms
Questions fréquentes
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Delivery Hero
Dubai
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