Parts Advisor – Automotive Spare Parts Sales

About the role

The Parts Advisor will be the first point of contact for customers seeking automotive spare parts. Working from the parts counter, you will ensure accurate quotations, timely deliveries, and high levels of customer satisfaction while supporting workshop operations.

Key responsibilities

• Greet customers, identify their parts needs and advise on correct part numbers, pricing and availability.
• Prepare accurate estimates, quotations and sales invoices following approved credit terms.
• Process parts delivery orders, returns, warranty claims and maintain related documentation.
• Operate computerized inventory, stock recording and re‑ordering systems to keep inventory accurate.
• Coordinate with the Ordering Section and workshop staff to arrange parts supply and monitor lead times.
• Maintain a clean, organized work area and support the presentation of accessories displays.
• Generate loss‑sales reports and follow up on missed sales opportunities.
• Assist the Procurement & Stores Manager with additional duties as required.

Required profile

• Minimum 2 years experience in automotive parts sales, dealership or a comparable environment.
• Diploma in Material Management, Supply Chain, Automotive or a related field (preferred).
• Fluent English; Arabic is a plus.
• Customer‑focused, organized, detail‑oriented with strong communication skills.

Required skills

• Proficiency with computerized inventory and parts management systems.