Part‑time Telesales Executive

About the role

We are seeking a motivated part‑time Telesales Executive to join Bay Avenue Tours in Dubai. The role focuses on generating new business by contacting prospects over the phone, setting quality appointments and supporting the sales pipeline.

Key responsibilities

• Contact potential or existing customers to inform them about our travel products and services
• Answer questions and clarify product details
• Ask probing questions to understand customer needs, arrange appointments and close sales when possible
• Refer qualified prospects to the field sales team
• Enter and update customer information in the CRM database
• Process orders accurately
• Handle grievances to protect the company’s reputation
• Go the extra mile to meet sales quotas and generate future opportunities
• Maintain call and sales records, noting useful information in HubSpot

Required profile

• Proven experience as a telesales representative or in a similar sales/customer‑service role
• Track record of meeting or exceeding sales quotas, preferably over the phone
• Excellent command of English, both spoken and written
• Strong communication, interpersonal and negotiation abilities
• Cool‑tempered, able to handle rejection and resolve complaints
• Willingness to learn about travel and transport services; industry knowledge is a plus

Required skills

• CRM software (e.g., HubSpot)
• Telephone systems