People & Culture Agent – HR Support

About the role

The People & Culture Agent supports Accor’s Human Resources function in Abu Dhabi, helping to create a positive employee experience and ensuring HR processes run smoothly.

Key responsibilities

• Support day‑to‑day HR and People & Culture operations.
• Assist with recruitment activities, including candidate screening, interviews and hiring.
• Coordinate onboarding, orientation and off‑boarding processes.
• Maintain accurate employee records and HR documentation.
• Respond to employee inquiries about policies, benefits, leave and procedures.
• Support employee engagement, recognition and team‑building initiatives.
• Assist with performance management and employee development programs.
• Help organise training, workshops and internal HR activities.
• Escalate complex employee‑relations issues to HR management when needed.
• Prepare HR reports, employee data and administrative documentation.
• Provide payroll‑related information and manage attendance/leave records.
• Promote a positive, inclusive workplace culture while maintaining confidentiality.

Required profile

• Strong interpersonal skills and ability to act as a key point of contact for employees.
• Commitment to maintaining confidentiality of employee and company information.
• Understanding of HR policies and procedures.

Required skills

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide.
• Access to learning programs through Accor Academies.
• Opportunities for talent development and career growth across the company.
• Participation in corporate social responsibility initiatives such as Planet 21.