Personal Assistant to General Manager – St. Regis Downtown Dubai

About the role

The St. Regis Downtown Dubai is seeking a proactive Personal Assistant to support the General Manager in daily operations. This full‑time position is based on‑site in Dubai and involves handling a wide range of administrative tasks while delivering a high level of guest service.

Key responsibilities

• Enter, retrieve, and update information in computer databases, reservations systems, and point‑of‑sale platforms.
• Prepare letters, memos, and documents using word processing, spreadsheet, database, and presentation software.
• Manage incoming and outgoing mail, including date‑stamping and distribution.
• Maintain both electronic and paper filing systems for records, reports, and business transactions.
• Answer telephone calls and guest inquiries with professional etiquette.
• Welcome and acknowledge guests, anticipate service needs, and assist individuals with disabilities.
• Operate standard office equipment and ensure compliance with company policies, confidentiality, and asset protection.
• Support team objectives, build positive relationships, and respond to employee concerns.
• Perform light physical tasks such as moving objects up to 10 lb.

Required profile

• Minimum of 1 month relevant administrative experience.
• Strong attention to detail and ability to handle confidential information.
• Professional appearance and clear, courteous communication skills.

Required skills

• Point of sale systems
• Presentation software
• Computer databases