Product & Project Manager – B2B Fintech Platform

About the role

We are seeking a Product/Project Manager (Account Manager) to own the EnterTrade B2B product line end‑to‑end. Based in Dubai, you will act as the central coordination point between IT and Sales, while serving as the main client contact after sales.

Key responsibilities

• Coordinate between IT and Sales departments to align client needs and ensure smooth hand‑offs.
• Gather, translate, and communicate technical requirements between internal teams and clients.
• Maintain client communication through Telegram and Discord channels.
• Manage the validator system as part of client onboarding and verification workflows.
• Oversee post‑sale client onboarding, ensuring satisfaction and continuity.
• Liaise with clients and the Support team to resolve issues and maintain service quality.

Required profile

• Proven experience in project, product or account management, preferably in fintech, trading or B2B SaaS.
• Strong ability to gather technical requirements and coordinate across departments.
• Comfortable using Telegram and Discord as primary communication tools.
• Excellent organizational and communication skills with multiple stakeholders.
• Client‑facing experience, including post‑sale account management.
• Based in Dubai or willing to relocate.
• Fluent written and spoken English.

Required skills

• Telegram
• Discord
• Validator system
• B2B SaaS platforms