Quality Assurance & Compliance Manager

About the role

The Quality Assurance & Compliance Manager leads institutional quality assurance, regulatory compliance and continuous improvement for the University of Manchester’s Dubai campus. The role ensures academic and administrative operations meet UAE and international standards while supporting the university’s strategic objectives.

Key responsibilities

• Maintain compliance with CAA standards, OBEF, KHDA, MoHESR and other local regulations, overseeing licensing and accreditation processes.
• Develop, implement and monitor quality assurance plans, performance indicators and dashboards aligned with institutional goals.
• Collect, analyse and report institutional data to drive quality enhancement and institutional effectiveness.
• Lead preparation of self‑study reports, site‑visit documentation and regulatory submissions such as HEDB/HEDS and KHDA census.
• Provide training and workshops for staff on quality standards, outcome‑based education and continuous improvement practices.

Required profile

• 5–10 years of experience in quality assurance, compliance or educational administration within a UAE higher‑education institution.
• Strong background in higher‑education accreditation, institutional effectiveness and outcome‑based assessment.
• Familiarity with UAE regulatory bodies (CAA, KHDA, MoHESR) and UK higher‑education quality frameworks.
• Proven ability to lead teams, manage projects and communicate with senior leadership and external regulators.

Required skills

• Data Analysis
• Accreditation Processes