Relationship Manager – Priority Banking

About the role

The Relationship Manager – Priority Banking will attract, deepen and grow financial relationships with affluent clients in Dubai, using ADIB’s full suite of banking products. The role works within a team‑based approach to deliver comprehensive solutions that meet clients’ financial needs.

Key responsibilities

• Generate new business through marketing activities, referrals, and existing networks.
• Cross‑sell and up‑sell to increase team revenue and productivity.
• Acquire new‑to‑bank customers and identify potential expansion locations.
• Convert inbound and outbound leads into sales and build trusted relationships with key customers.
• Refer clients to other channels based on identified needs and ensure smooth implementation of Priority Banking services across branches.
• Monitor service levels, handle complaints, and support customer retention efforts.
• Review credit applications, adhere to processes, ensure proper documentation, and identify risk trends.

Required profile

• University degree or recognized professional certificate.
• Minimum three years of experience in relationship management or banking.

Required skills

• Computer Skills
• Financial analysis
• Financial Markets