Revenue Coordinator

About the role

The Revenue Coordinator supports the Revenue Management and Reservations functions of the hotel, assisting with revenue optimisation, reservation processing and maintaining data accuracy across distribution channels.

Key responsibilities

• Support the Revenue Manager in implementing strategies to maximise occupancy, ADR and RevPAR.
• Monitor daily pick‑up, booking pace, occupancy trends, competitor pricing and market demand.
• Assist with rate loading, inventory management, restriction updates and channel maintenance.
• Generate and distribute daily, weekly and monthly revenue and reservations reports.
• Process individual, corporate, wholesale and group reservations accurately and efficiently.
• Maintain accurate room inventory and pricing across OTA, GDS, brand website and other channels.
• Conduct regular audits of reservation and revenue systems to ensure data accuracy.
• Provide administrative support to the Revenue and Reservations departments.

Required profile

• Diploma or Bachelor’s degree in Hospitality Management, Business Administration, Finance or related field.
• Previous experience in Revenue Management, Reservations, Front Office or Hotel Operations preferred.
• Strong analytical, numerical and problem‑solving abilities.
• Excellent communication, organisational and interpersonal skills.
• Fluency in English; additional language skills are an advantage.

Required skills

• Microsoft Excel
• Microsoft Office applications
• Hotel Property Management System (PMS)
• Central Reservation System (CRS)
• Revenue Management System (RMS)
• Channel management systems