Sales Consultant – Luxury Retail in Dubai
Department Stores · Dubai
وصف الوظيفة
About the role
The Sales Consultant will deliver excellent customer service in a high‑end retail environment, identifying customer needs, offering advice and demonstrating suitable products. The role focuses on building relationships with key customers, maintaining store standards and achieving sales targets.
Key responsibilities
- Welcome and greet every customer warmly, providing consistent high‑quality service.
- Identify customer needs, recommend appropriate products, suggest complementary items and close sales.
- Process cash and electronic payments, issue receipts and ensure accurate POS transactions.
- Handle customer complaints professionally, following after‑sales policy and escalating when required.
- Maintain product knowledge, fashion trends and in‑store promotions at all times.
- Keep displays, fitting rooms and stock areas clean and organized, and monitor stock levels daily.
- Recruit customers for the database and enter their details accurately into the POS system.
Required profile
- High school qualification.
- 3 to 4 years of retail sales or customer service experience.
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Department Stores
Dubai
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