School Receptionist – Front Desk Role

About the role

The School Receptionist serves as the first point of contact for students, parents, visitors, staff, and external parties. This role ensures a professional reception environment, manages communications and appointments, and supports administrative activities while upholding confidentiality and school procedures.

Key responsibilities

• Act as the first point of contact for students, parents, visitors, staff and external parties, greeting them courteously and directing inquiries appropriately.
• Maintain a professional reception environment, ensuring the front desk area is tidy, organized and reflects the school’s standards.
• Manage incoming communications, schedule appointments and handle phone calls, emails and messages efficiently.
• Support various administrative activities such as filing, data entry and preparing documents for school staff.
• Deliver excellent service while preserving confidentiality and adhering to school procedures and policies.

Required profile

• Hold a Diploma or Bachelor’s degree (preferred) demonstrating a solid educational foundation.
• Possess previous experience in receptionist or school administration roles, which is considered an advantage.
• Exhibit excellent communication and customer‑service skills, with the ability to interact professionally with diverse stakeholders.
• Demonstrate good command of English; knowledge of Arabic is an added advantage.
• Present a professional appearance and possess strong organizational abilities to manage front‑desk tasks effectively.