Senior Account Manager – Enterprise Renewals (Remote)

About the role

We are looking for an experienced enterprise‑focused Account Manager to own the renewals pipeline for high‑value customers. The role is fully remote and offers a stable compensation plan while leveraging AI‑driven insights to accelerate deal execution.

Key responsibilities

• Lead high‑touch conversations with senior executives to align on value, address objections and secure multi‑million‑dollar contract renewals.
• Own the end‑to‑end renewals process for enterprise accounts, from engagement and value proposition to negotiation, paperwork and closing.
• Develop and continuously improve structured B2B renewals playbooks and AI‑enhanced sales frameworks.
• Maintain a low churn rate by ensuring long‑term customer retention and satisfaction.

Required profile

• 8+ years of experience in customer success, account management or enterprise sales within a SaaS/Cloud environment.
• Proven track record managing full‑cycle renewals of $100K+ contracts for enterprise clients.
• Fluent English with strong verbal and written communication skills.
• Ability to work during U.S. business hours.

Required skills

• Hands‑on experience with AI tools such as ChatGPT or Claude.

What we offer

• Competitive base salary with a guaranteed compensation plan.
• Remote‑first work environment.
• Opportunity to shape AI‑driven sales processes at a fast‑growing company.