Senior Analyst Vendor Onboarding and Performance

About the role

The Senior Analyst will manage vendor onboarding, off‑boarding and performance monitoring for Rakbank’s Vendor Management Office. The role ensures compliance with regulatory requirements and supports continuous improvement of vendor governance processes.

Key responsibilities

• Manage and coordinate vendor onboarding and off‑boarding activities across approved systems and workflows.
• Review and validate supplier documentation, approvals and workflow records for accuracy and compliance.
• Support sanctions screening, UBO verification, AECB checks and other due‑diligence activities.
• Maintain vendor master data, monitor document expirations and keep records audit‑ready.
• Coordinate vendor performance review cycles, prepare scorecards, track KPIs and collect stakeholder feedback.
• Monitor service levels, remediation plans and drive performance improvement initiatives.
• Prepare management reports, MIS dashboards and governance packs covering onboarding metrics and SLA adherence.
• Conduct first‑level quality reviews of vendor management activities and provide procedural guidance.

Required profile

• Bachelor’s degree in Business Administration, Finance, Supply Chain Management, Risk Management or related field.
• UAE national with a Family Book.
• Minimum six years of experience in vendor management, procurement operations or third‑party risk management.
• Experience within a banking or financial services environment and familiarity with UAE regulatory expectations.
• Strong understanding of vendor onboarding, governance, performance management and compliance controls.

Required skills

• Advanced proficiency in Microsoft Excel.
• Experience with Oracle Fusion, Firco Trust or similar vendor governance platforms.
• Knowledge of AML/KYC processes, sanctions screening and UBO identification.

What we offer

• Opportunity to work with a leading UAE bank committed to innovation and transformation.
• Exposure to cross‑functional stakeholders across Procurement, Compliance, Risk, Finance and Business teams.
• Collaborative environment that encourages continuous learning and professional growth.
• Access to learning and development programmes in procurement, vendor management and regulatory compliance.
• Competitive compensation and benefits including employee banking privileges, life insurance and performance‑driven career progression.