Senior Internal Auditor – Operations

About the role

The Senior Internal Auditor – Operations will lead risk‑based audits across a wide range of business functions, including enterprise risk management, vendor management, HR, marketing and customer care. You will own the audit lifecycle from planning through reporting, delivering actionable insights to strengthen controls and improve processes.

Key responsibilities

• Plan, execute, and deliver end‑to‑end operational audits across diverse areas such as ERM frameworks, vendor onboarding, HR processes, marketing activities and customer care.
• Conduct risk assessments, develop audit scopes and programs using a risk‑based approach.
• Evaluate the design and operating effectiveness of internal controls, governance processes and risk‑management frameworks.
• Identify control gaps, inefficiencies and improvement opportunities, and provide practical recommendations.
• Perform walkthroughs, control testing and documentation across multiple business units.
• Execute thematic and cross‑functional reviews covering key operational risks.
• Utilize data analytics, SQL and Excel to extract and analyse data, supporting audit testing and validation.
• Develop simple dashboards and visualisations (Power BI, Tableau) to enhance audit insights and reporting.
• Prepare clear, concise audit reports and communicate findings to process owners and senior management.
• Track remediation of audit findings and ensure timely closure.

Required profile

• Several years of experience in internal audit, preferably within operational or risk‑focused environments.
• Strong understanding of audit methodology, risk assessment and internal control frameworks.
• Ability to quickly grasp diverse business processes and associated risks.
• Excellent analytical mindset with a data‑driven approach to auditing.

Required skills

• SQL for data extraction and analysis.
• Advanced Excel for data manipulation and reporting.
• Power BI or Tableau for creating dashboards and visualisations.
• Proficiency in data‑analytics techniques applied to audit processes.