Senior Manager Business Analysis & Technology Solutions

About the role

The Senior Manager Business Analysis & Technology Solutions will lead business analysis activities and drive the implementation of technology solutions across corporate and retail banking functions. Acting as a trusted technology advisor, the role bridges business needs with technical specifications and ensures clear communication with all stakeholders.

Key responsibilities

• Convert business demand into detailed technology requirements and liaise with Product Owners and Business Owners.
• Manage a team of Business Analysts, providing guidance and mentorship.
• Develop and enhance business and operational processes, creating training artefacts and service value chains.
• Define functional and non‑functional requirements, ensuring alignment with technical architecture.
• Participate in requirements gathering, planning, implementation, system and user acceptance testing.
• Support program and project managers to meet delivery timelines and business objectives.
• Conduct end‑user training and facilitate knowledge transfer to key team members.

Required profile

• 10‑12 years of experience as a Business Analyst in banking or enterprise support functions.
• Deep knowledge of SDLC methodologies (Waterfall, Agile/Scrum) and iterative development.
• Strong proficiency in database structures and object‑oriented programming concepts.
• Proven track record using reporting, BPM, testing, requirement‑management and prototyping tools.
• Demonstrated ability to act as a Senior Product Owner and drive uplift in BA practice.

Required skills

• Prototyping tools
• Iterative (Agile/Scrum) methodologies
• BPM tools
• Requirement management tools
• Object‑Oriented Programming (OOP)
• Testing tools
• Waterfall methodology
• Agile methodology
• Scrum framework
• Reporting tools
• SDLC knowledge
• Database structure design