Senior Software Engineer

About the role

The Senior Software Engineer will design, develop, and support enterprise applications that drive HBMSU’s digital transformation. The role focuses on .NET‑based solutions, student information system integration, CRM platforms, contact‑center tools, and ERP connectivity, ensuring secure and scalable services for academic and administrative functions.

Key responsibilities

• Analyse functional and technical requirements and translate them into secure, scalable .NET solutions.
• Design, develop, test and maintain applications using C#.NET Core, ASP.NET MVC and API‑based architectures.
• Implement integrations with Student Information Systems such as Ellucian Banner.
• Develop and support integrations with CRM platforms like Salesforce and ServiceNow.
• Integrate contact‑center and communication platforms (Genesys Cloud, Microsoft Teams, Twilio) for omni‑channel service delivery.
• Consume and expose REST and SOAP web services, including SSO and identity management.
• Adopt cloud‑native services on AWS or Microsoft Azure, including automation and CI/CD pipelines.
• Monitor, customise, upgrade and provide second‑level support for applications.
• Maintain technical documentation and ensure compliance with security policies and Dubai Government regulations.

Required profile

• 8–10 years of enterprise software development experience with a strong emphasis on .NET technologies.
• Proven experience integrating Student Information Systems, preferably Ellucian Banner.
• Hands‑on experience with enterprise system integrations, APIs and middleware.
• Familiarity with CRM platforms such as Salesforce or ServiceNow.
• Exposure to contact‑center or communication platforms (Genesys, Microsoft Teams, Twilio) is highly desirable.

Required skills

• C#
• .NET Core
• ASP.NET MVC
• REST and SOAP web services
• API development and integration
• AWS
• Microsoft Azure
• CI/CD pipelines
• Git
• Ellucian Banner
• Salesforce
• ServiceNow
• Genesys Cloud
• Microsoft Teams
• Twilio