Senior Technical Trainer – Services, Maintenance & Diagnostics

About the role

We are seeking a Senior Technical Trainer Instructor to lead training programs for our Service Sales Department in Dubai. You will deliver high‑impact technical sessions on Cummins products, enhance service quality, and support field teams across the region.

Key responsibilities

• Facilitate engaging training sessions on Cummins products and systems to improve technician capability and repair accuracy.
• Develop structured training plans based on forecasted demand and business priorities.
• Provide ongoing technical support and coaching to distributors, dealers, and customers.
• Maintain up‑to‑date training materials reflecting the latest product updates, policies, and systems.
• Measure training effectiveness through feedback and field performance, and continuously improve delivery.
• Contribute to process‑improvement initiatives and ensure accurate training records for workforce readiness.

Required profile

• Multilingual ability to communicate in French, Russian, or Arabic.
• Strong organisational and planning skills to manage complex processes and priorities.
• Continuous self‑development mindset, actively seeking learning opportunities.
• Adaptable training delivery style suited to diverse audiences and situations.

Required skills

• Diagnostics
• Service maintenance
• Cummins product knowledge