Team Leader – Imperial Services

About the role

The Team Leader – Imperial Services will support the Assistant Manager in overseeing front‑office and F&B operations at Atlantis, The Palm. This role ensures seamless guest service by coordinating with Housekeeping and the Call Centre while maintaining the high standards expected of a luxury resort.

Key responsibilities

• Manage day‑to‑day front‑office activities and guest interactions.
• Communicate and coordinate with Housekeeping and Call Centre to guarantee smooth service delivery.
• Support both front‑office and food‑and‑beverage operations, ensuring high quality standards.
• Provide courteous, professional, and efficient service to guests in the assigned area.
• Assist in supervising staff and handling guest inquiries or issues promptly.

Required profile

• Bachelor’s degree in Hospitality Management or a related field.
• Minimum of 2 years’ experience in a similar role within a luxury property.
• Relevant housekeeping experience.
• Ability to contribute to and execute business strategy.

Required skills

What we offer

• Competitive tax‑free salary paid in AED.
• Generous food and beverage privileges.
• Discounted rates at all Kerzner properties worldwide.
• Comprehensive health insurance with dental coverage.
• Annual flights home, life insurance, and incentive programmes.
• Access to world‑class training, career mobility, and internal growth opportunities.