Technical Support Supervisor

About the role

The Technical Support Supervisor will lead the delivery of safe, efficient and reliable services to SLB customers in Dubai. The role focuses on identifying improvement opportunities, providing technical assistance to design and engineering teams, and ensuring that all deliverables meet internal and customer standards.

Key responsibilities

• Deliver safe, efficient and reliable PSD services to customers.
• Identify and act on opportunities to improve service delivery.
• Provide technical assistance to Design/Technical Engineers and Technical Experts.
• Ensure job deliverables are accurate and completed on time.
• Validate technical designs against internal and customer requirements before sign‑off.
• Support the Design‑Execute‑Evaluate process to maintain technical integrity.
• Collect, collate and report key performance indicator data.

Required profile

• Minimum 5 years of experience in a similar technical support or supervisory role.
• Proven ability to manage and deliver technical projects on schedule.
• Strong understanding of design and execution processes.
• Experience in monitoring and reporting performance metrics.
• Commitment to equal employment opportunity principles.

Required skills