US Sales & Operations Enablement Associate

About the role

qlub is a fast‑scaling fintech that removes payment friction for restaurants. As a US Sales & Operations Enablement Associate based in Dubai, you will drive growth in the US market by building pipelines, managing customer relationships, and supporting the sales organisation from a hybrid, remote‑first environment.

Key responsibilities

• Lead pipeline generation: source, qualify, segment leads and set up data processes for new markets.
• Maintain accurate CRM records, ensuring deduplication and clear prioritisation for the sales team.
• Design and execute outbound campaigns, including email sequences, direct mail and letter drops.
• Manage a small research team, set targets, review output and ensure data usability.
• Onboard and train newly signed customers and their frontline staff, primarily remotely with occasional US trips.

Required profile

• Proven experience in a fast‑moving, high‑growth environment.
• Ability to make strong decisions with incomplete information.
• Ownership mindset, thinking like an operator rather than a coordinator.
• Passion for solving hard problems in payments, hospitality and customer experience.

Required skills

• Computer science background (degree or equivalent).

What we offer

• Opportunity to shape a global fintech’s US expansion.
• Hybrid work model with flexibility to operate from Dubai.
• Exposure to cutting‑edge payment technologies and high‑growth teams.