VP & Head of Operational Risk Advisory – Group Technology & Transformation

About the role

The VP, Head of Operational Risk Advisory & Oversight for Group Technology & Transformation provides independent second‑line risk coverage for technology services, platforms, infrastructure, data analytics, AI‑enabled capabilities and change initiatives. Reporting to the SVP, the role ensures operational risks are identified, assessed, challenged, escalated and governed in line with the Group Operational Risk Framework and regulatory expectations.

Key responsibilities

• Lead second‑line Operational Risk Advisory & Oversight coverage for the Group Technology & Transformation portfolio.
• Act as primary point of engagement for senior GT&T leadership on technology operations, platforms, infrastructure, data analytics, AI‑enabled capabilities and change initiatives.
• Maintain a risk‑based portfolio coverage plan reflecting service criticality, transformation activity, data and analytics priorities and third‑party dependencies.
• Provide independent challenge, issue escalation, policy implementation oversight and thematic review execution.
• Generate risk insights and ensure alignment with the Group Operational Risk Framework, risk appetite and regulatory expectations.

Required profile

• Extensive experience in operational risk within a financial institution.
• Deep knowledge of technology, information risk, data analytics and AI‑related operational risk considerations.
• Proven ability to engage senior stakeholders and influence risk governance.
• Strong understanding of Group Risk policies, governance standards and second‑line risk operating models.

Required skills

• Data analytics
• Artificial intelligence (AI) risk assessment