Waitress – Lobby Lounge (Luxury Hotel)

About the role

We invite you to join the world of luxury hospitality at Raffles Dubai as a Waitress in the award‑winning lobby lounge, Raffles Salon. You will work with a supportive team to deliver a professional food‑and‑beverage experience that meets the high standards of a 5‑star hotel.

Key responsibilities

• Uphold grooming, punctuality and discipline in line with Raffles standards.
• Deliver service excellence by following LQA and outlet procedures, including menu knowledge, allergen handling and bar preparation.
• Address guests by name, recognize VIPs and update preferences in Opera.
• Perform opening, closing and side duties, complete checklists and participate in inventory.
• Collaborate with Housekeeping, Stewarding and Engineering to maintain a clean and hygienic outlet.

Required profile

• Positive, energetic and guest‑focused personality with impeccable grooming.
• Strong work ethic, flexibility and willingness to support operational needs.
• Excellent interpersonal and communication skills, respectful and collaborative.

Required skills

• Proficiency with the Opera property‑management system.
• Accurate cash handling and transaction processing.

What we offer

• Complimentary upgrades, extended stays and discounted rates across Fairmont & Raffles properties.
• Special dining, wellness discounts and other exclusive colleague perks.
• A culture that values respect, excellence, belonging, empowerment and integrity.