Administration Affairs Senior Officer

About the role

The Senior Administration Officer will lead and coordinate key administrative, credentialing and operational support functions across the organization. This role ensures seamless service delivery by managing employee identification systems, airport access, insurance administration, fleet readiness and staff clearance processes while maintaining full regulatory compliance.

Key responsibilities

• Oversee the master employee database and manage the full lifecycle of staff ID cards, including issuance, renewal and quality control.
• Administer judicial cards for eligible personnel, ensuring eligibility validation and regulatory adherence.
• Coordinate with Dubai Airports to obtain and monitor airport entry permits for staff, contractors, visitors and trainees.
• Manage Airport Driving Permit compliance, including mandatory training and renewal tracking.
• Supervise the Enaya health insurance system, handling member additions, renewals and policy compliance.
• Process health service fee refunds and issue International Insurance Coverage Letters for employees on official or overseas assignments.
• Oversee fleet operations and transportation logistics to ensure operational readiness.
• Collaborate with internal departments and external authorities to enhance administrative efficiency and governance.

Required profile

• Minimum 8 years of experience in administration, credentialing or related operational support functions.
• Proven ability to manage complex administrative processes and ensure regulatory compliance.
• Strong organizational and coordination skills with experience working with government or airport authorities.
• Excellent attention to detail and ability to maintain accurate records.

Required skills

• Proficiency in Microsoft Office applications.