AI Engineer - Conversational AI

About the role

D4Insight is hiring an AI Engineer in Abu Dhabi to design context-based and intelligent conversational interfaces within a banking setup. The role covers chatbots and virtual assistants, conversational workflows and dialogue management, and uses Large Language Models (LLMs) with API and backend integration.

Key responsibilities

• Create and build chatbots and virtual agents for banking settings.
• Create workflows and dialogue management systems for contextually aware customer conversations.
• Implement API integration and backend services to support conversational AI applications.
• Design prompt libraries and strategies through LLMs and prompt engineering.
• Implement evaluation and monitoring of LLMs, along with safety and regulation controls.

Required profile

• Minimum of 5 years' experience as an AI engineer or in a related field.
• Bachelor's or Master's degree.
• Excellent understanding of large language models and conversational AI technologies.
• Knowledge of prompt engineering and LLM response strategies.
• Preferred: experience designing conversational AI for banks or financial institutions, and with agentic AI frameworks, LLM evaluation and safety guardrails.

Required skills

• Hands-on experience with API integration and Python coding.
• Large language models and conversational AI.
• Prompt engineering.
• Agentic AI frameworks, LLM evaluation and safety controls.