Airport Duty Officer

About the role

Join Etihad Airways as an Airport Duty Officer, leading operational teams to ensure seamless airport operations and exceptional guest experiences across all shifts.

Key responsibilities

• Lead and support airport operational teams to deliver exceptional guest experiences.
• Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements.
• Collaborate with cross‑functional departments to resolve operational challenges in a 24/7 environment.
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery.
• Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world‑class aviation standards.

Required profile

• Bachelor’s degree completed within the last three years.
• UAE national, aged 21 or older, with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).
• Fluent in English (written and spoken).
• Ready to work in a fast‑paced, 24/7 environment.
• Willing to wear the Etihad uniform with pride.
• Open to working at airports outside the UAE.