Assistant F&B Manager
Emirates Flight Catering
وصف الوظيفة
About the role
We are seeking an Assistant F&B Manager to support the Food & Beverage department in delivering high‑quality service and ensuring compliance with safety and quality standards. The role will work closely with the F&B Manager, kitchen and service teams to optimise operations, manage costs and enhance the guest experience.
Key responsibilities
- Ensure compliance with safety management systems, HACCP, hygiene policies and EKFC safety standards.
- Assess staffing needs, conduct orientation and training, and monitor performance.
- Control staff costs, manage overtime and absences, and improve lounge operational efficiency.
- Coordinate menu changes, food presentation and kitchen matters with the production department.
- Assist in developing new beverage menus and concepts to drive revenue.
- Investigate and resolve customer complaints promptly, and analyse feedback for service improvements.
- Apply ISO 9001:2015 quality policies and department procedures.
Required profile
- Bachelor’s degree in hospitality, hotel management or a related field.
- Minimum 6 years of hospitality experience, including at least 1 year in a managerial role within a 5‑star environment.
- Strong knowledge of luxury hotel and standalone restaurant operations.
- Understanding of food safety regulations and hygiene protocols.
- Proven track record in food quality and cost control.
Required skills
- Proficiency in Microsoft Office applications.
- Knowledge of HACCP and ISO 9001:2015 quality standards.
- Fluent spoken and written English.
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Emirates Flight Catering
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