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Assistant F&B Manager

Emirates Flight Catering

Senior 🇬🇧 English
Microsoft Office HACCP

Job description

About the role

We are seeking an Assistant F&B Manager to support the Food & Beverage department in delivering high‑quality service and ensuring compliance with safety and quality standards. The role will work closely with the F&B Manager, kitchen and service teams to optimise operations, manage costs and enhance the guest experience.

Key responsibilities

  • Ensure compliance with safety management systems, HACCP, hygiene policies and EKFC safety standards.
  • Assess staffing needs, conduct orientation and training, and monitor performance.
  • Control staff costs, manage overtime and absences, and improve lounge operational efficiency.
  • Coordinate menu changes, food presentation and kitchen matters with the production department.
  • Assist in developing new beverage menus and concepts to drive revenue.
  • Investigate and resolve customer complaints promptly, and analyse feedback for service improvements.
  • Apply ISO 9001:2015 quality policies and department procedures.

Required profile

  • Bachelor’s degree in hospitality, hotel management or a related field.
  • Minimum 6 years of hospitality experience, including at least 1 year in a managerial role within a 5‑star environment.
  • Strong knowledge of luxury hotel and standalone restaurant operations.
  • Understanding of food safety regulations and hygiene protocols.
  • Proven track record in food quality and cost control.

Required skills

  • Proficiency in Microsoft Office applications.
  • Knowledge of HACCP and ISO 9001:2015 quality standards.
  • Fluent spoken and written English.

Questions fréquentes

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Emirates Flight Catering