Assistant General Manager – Lebanese Restaurant

About the role

Wynn Al Marjan Island is preparing to open its first integrated resort in 2027. The Lebanese Restaurant is looking for an Assistant General Manager to support daily operations, maintain five‑star service standards, and drive revenue growth.

Key responsibilities

• Execute daily shifts according to SOPs, ensuring consistency, timeliness and mise en place readiness.
• Operate cost‑effectively within approved budgets; support the GM in cost control, labour scheduling, inventory and cash handling.
• Develop and implement business strategies and promotions to maximise revenue, seat utilisation and productivity.
• Coordinate closely with the kitchen on menu availability, dietary needs, pacing and specials.
• Oversee reservations, wait‑list and floor plans to optimise turn times and guest flow.
• Prepare and present daily shift reports; escalate issues and propose solutions to the GM.
• Support restaurant administration including time‑keeping approval, petty‑cash checks, incident logs and stock counts.
• Maintain service goals and Forbes 5‑Star standards through table touches and follow‑ups.
• Handle guest complaints and recovery promptly, involving the GM when necessary.
• Provide personalised service to VIP and media guests, coordinating with PR/VIP services.
• Supervise, coach and develop supervisors, captains and service teams to achieve department goals.
• Schedule training plans with the F&B Trainer and keep SOPs up to date.
• Adhere to company policies, code of conduct and professional appearance standards.
• Follow health & safety and food hygiene standards, championing safe work practices.
• Participate in sustainability initiatives such as reducing, re‑using and recycling.

Required profile

• Minimum 24 months (2 years) of experience in restaurant or hospitality management.

Required skills

• Food Safety
• POS software
• Budgeting basics
• Allergen management
• WSET 2
• Ms Office