Assistant Restaurant Manager
Shangri-La Group · Abu Dhabi
وصف الوظيفة
About the role
As an Assistant Restaurant Manager, you will support the F&B Operations Manager in overseeing the daily operations of the hotel’s food and beverage outlets, ensuring exceptional service and guest satisfaction. You will lead the F&B team, maintain luxury hospitality standards, and ensure smooth and efficient operations across restaurants and other F&B areas.
Key responsibilities
- Assist in managing daily operations of all assigned F&B outlets to ensure efficient service and exceptional guest experiences.
- Supervise, coach, and motivate F&B colleagues to consistently deliver high standards of service and hospitality.
- Monitor guest satisfaction, handle feedback professionally, and ensure prompt resolution of service issues.
- Support revenue generation, upselling initiatives, inventory control, and departmental cost management.
- Ensure compliance with hotel standards, food safety, hygiene, health and safety, and company policies.
Required profile
- Strong knowledge of food and beverage operations and luxury hospitality standards.
- Excellent leadership, coaching, and team‑management skills.
- Good understanding of F&B revenue, cost control, inventory, and budgeting.
- Professional, proactive, and guest‑focused approach.
- Ability to remain calm and make effective decisions under pressure.
- Strong teamwork and interpersonal skills.
- Diploma or bachelor’s degree in hospitality management, hotel management, F&B management, or a related field preferred.
- Additional training in beverage service, wine, leadership, or F&B management is an advantage.
- Proven experience managing F&B operations, guest relations, team performance, and service standards.
What we offer
- A workplace that values passion and supports personal growth.
- Structured learning and development pathways with real opportunities to advance professional craft and leadership skills.
- Competitive benefits, recognition programs, and colleague stay/travel perks.
- Teams that promote inclusion, respect, diversity, and a secure environment where everyone can thrive.
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Shangri-La Group
Abu Dhabi
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