Assistant Sales Manager - Corporate Proactive

About the role

The Assistant Sales Manager – Corporate Proactive supports the sales and marketing team at Aloft Abu Dhabi by handling guest interactions, reservations, and revenue‑maximising activities. The role blends front‑office service with sales techniques to enhance guest loyalty and drive corporate revenue.

Key responsibilities

• Respond to guest calls, requests and problems, using up‑selling techniques to maximise revenue while maintaining loyalty to Marriott.
• Process reservation requests, changes and cancellations received via phone, fax or mail, and enter Marriott Rewards data into the system.
• Handle Marriott Rewards point redemptions, issue complimentary gifts such as reward points, show tickets or gift certificates.
• Perform general office duties for Sales & Marketing, including filing, emailing, typing and faxing.
• Support management in training and motivating staff, uphold company policies, maintain professional appearance and protect confidential information.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience in hospitality or sales.
• Ability to lift objects up to 10 lb, communicate clearly and maintain professional etiquette.