Assistant Sales Manager (Events)

About the role

The Assistant Sales Manager (Events) supports the sales and marketing team at Ajman Saray, a Luxury Collection Resort, handling guest interactions, reservations, and promotional activities to drive revenue and maintain loyalty.

Key responsibilities

• Contact relevant departments to resolve guest calls, requests, or problems and process reservation changes, cancellations, and rewards redemptions.
• Use sales techniques to maximize revenue, including up‑selling, and determine complimentary gifts for guests.
• Perform general office duties such as filing, emailing, typing, and faxing to support Sales & Marketing.
• Assist management in training and motivating employees, uphold company policies, and maintain professional appearance.
• Welcome guests, anticipate service needs, and ensure clear, professional communication.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• No supervisory experience required.

Required skills

• Proficiency in handling guest calls, reservations, and Marriott Rewards processing.
• Strong communication, organization, and office administration abilities.