Brand Operation Manager - Retail

About the role

A full-time Brand Operation Manager position in Dubai, within the retail industry. The candidate must be based in the UAE. The role oversees day-to-day brand operations across retail stores, covering brand standards, visual merchandising and customer experience.

Key responsibilities

• Oversee day-to-day brand operations across retail stores to ensure brand standards, visual merchandising and customer experience excellence.
• Drive sales performance, KPIs and operational efficiency across the assigned brand portfolio.
• Coordinate with HQ, marketing and supply chain for launches, promotions and stock management.
• Lead, train and motivate store teams and ensure compliance with SOPs.
• Monitor P&L, budgets, shrinkage and operational costs.
• Ensure clienteling and after-sales service meet luxury retail standards.

Required profile

• 5-8+ years in retail operations or brand management, preferably in luxury, fashion or beauty.
• Fluent Russian is highly preferred; Arabic and French speakers will also be considered.
• UAE/GCC retail experience preferred.
• Willingness to work on the shop floor and travel between stores.

Required skills

• Strong leadership, commercial acumen and problem-solving skills.