Business Support System Specialist

About the role

We are looking for a proactive Business Support System Specialist who combines strong IT, coding and AI knowledge to streamline and enhance our business operations across the United Arab Emirates.

Key responsibilities

• Design, develop and deploy automation solutions that improve process efficiency.
• Leverage AI tools and platforms to boost productivity, reporting and workflow management.
• Write scripts, applications and data pipelines using Python, SQL, VBA, APIs or similar technologies.
• Create interactive dashboards, reports and analytical tools to aid management decision‑making.
• Analyse business data, prepare reports, presentations and supporting documentation.
• Support system integrations, process optimisation and digital transformation initiatives.
• Collaborate with cross‑functional teams to identify technology‑driven improvements.

Required profile

• Bachelor’s degree in Computer Science, IT, Data Science, Engineering or a related field.
• Minimum three years of relevant professional experience.
• Strong analytical, problem‑solving and communication abilities.
• Fluent written and spoken English.
• Willingness to work from the United Arab Emirates.

Required skills

• Python programming
• SQL querying
• VBA scripting
• API development/integration
• Experience with AI and automation platforms
• Data analytics and visualization
• Microsoft Excel
• Microsoft PowerPoint