Call Center Executive – Inbound & Outbound Sales

About the role

Eternell Clinic, a premium holistic longevity and regenerative clinic, is seeking an energetic Call Center Executive to drive inbound and outbound sales for its wide range of aesthetic, beauty, dermatology, dental, and laser services. The role focuses on converting enquiries into consultations, appointments, and ultimately paying patients, contributing directly to clinic revenue.

Key responsibilities

• Handle all inbound channels – phone, WhatsApp, website and campaign leads – and recommend suitable services.
• Convert enquiries into confirmed appointments while delivering a premium first impression.
• Make outbound calls to new, existing and prospective patients, following up on digital‑marketing leads, referrals and walk‑ins.
• Re‑engage past leads, cross‑sell and upsell treatments, packages and memberships.
• Track and follow up on missed or cancelled appointments to maximise conversion.
• Achieve daily, weekly and monthly appointment and revenue targets.

Required profile

• Minimum 2 + years experience in inbound/outbound sales or call‑center environments.
• Target‑driven, persuasive communicator comfortable selling premium health‑and‑beauty services.
• Immediate joiner preferred and able to work full‑time onsite in Dubai.

Required skills

What we offer

• Opportunity to work in a fast‑growing, high‑end clinic with a diverse service portfolio.
• Performance‑based incentives and career growth in sales and patient experience.