Cashier - Hotel Front Office

About the role

A hotel in Dubai is looking for a cashier to handle cash and credit card settlements of guest checks in the F&B outlets. The role covers the handling of cash, the preparation of cash drops, and the verification of payment details, while promoting a professional image to guests.

Key responsibilities

• Settle guest checks by cash and credit card, checking signatures, expiry dates and stolen-card lists, and verifying that the total includes the agreed tip
• Issue a house bank for change and keep it at full value; report shortages over US$5 to the General Cashier within one business day
• Place shift cash sales in a remittance envelope with a clear breakdown, deposit it in the drop safe and log it on the Daily Cash Drop Sheet, witnessed and signed by the Security Officer
• Check gift certificates for expiry date, authorization, value and conditions, and attach redeemed certificates to guest checks
• Advise guests that personal or company cheques are not accepted and that foreign currency should be exchanged at the Front Desk
• Maintain good grooming, follow hotel rules and disciplinary procedures, and assist colleagues and customers promptly and professionally

Required profile

• Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting
• Punctuality and strong communication and interpersonal skills, able to deliver exceptional customer service
• Excellent organizational skills and attention to detail in a fast-paced environment

What we offer

• Employee benefit card with discounted rates at Accor properties worldwide
• Learning programs through the Academies
• Opportunities to grow within the property and across the group
• Corporate social responsibility activities such as Planet 21