Change Manager - Technical Governance

About the role

The Change Manager - Technical Governance is the accountable authority for governing technical change across enterprise application environments. The role ensures all changes are architecturally sound, risk-managed, standardized and aligned to enterprise technology, security and compliance standards. It is primarily an offshore position, but travel may be needed during the first month to understand the landscape and stakeholders.

Key responsibilities

• Act as the final governance authority for high-risk and complex techno-functional changes
• Enforce enterprise change standards and governance controls across all ERP programs
• Govern end-to-end techno-functional change across enterprise application platforms such as Oracle ERP, ServiceNow, Informatica and Unifier
• Review, challenge and approve technical designs, architecture decisions and implementation plans
• Chair executive-level Change Advisory Boards focused on technical risk, governance, impact and resilience
• Drive standardization of change processes across large, complex organizations
• Ensure compliance with architecture, security, audit, regulatory and operational requirements
• Oversee complex change landscapes involving multiple vendors, systems and delivery models
• Define and track governance KPIs, risk indicators and continuous improvement initiatives

Required profile

• Senior experience leading techno-functional change governance in large, complex enterprises
• Proven background managing ERP techno-functional change at scale
• Demonstrated success establishing standardized, repeatable enterprise change frameworks
• Executive-level stakeholder influence and decision-making capability
• Desirable: experience in highly regulated or global operating environments

Required skills

• Strong understanding of ERP architectures, integrations, infrastructure and release management
• Deep expertise in ITSM / ITIL and enterprise governance models
• Strong technical, ERP and change management experience