Charity Partnerships Executive

About the role

An international technology business providing digital donation and fundraising solutions to charities and nonprofits is looking for a proactive, commercially minded Charity Partnerships Executive. The role expands the customer base across international markets by identifying and engaging charities, NGOs, community organizations and other fundraising groups, and owns the journey from first outreach through discovery, demonstration and sign-up, before working with the onboarding team to get new customers live.

Key responsibilities

• Identify and research prospective charities and nonprofits, generate leads through outbound calls, email, LinkedIn, referrals, events and other channels, and build a strong pipeline.
• Nurture relationships with fundraising leaders, trustees and founders, and hold discovery conversations to understand each organization's needs.
• Deliver tailored product demonstrations of donation pages, fundraising campaigns, events functionality, kiosks and card terminals, and explain pricing, features and Gift Aid capture.
• Manage proposals and commercial discussions for kiosks, card terminals and other hardware, and cross-sell and upsell event tools, merchandise and shop functionality.
• Work towards assigned customer acquisition, partnership and revenue targets.
• Guide new customers through registration, bank account connection and publishing their first campaign, coordinating with onboarding, product and support teams.
• Maintain CRM records, monitor conversion rates and pipeline performance, and share customer feedback and market insights with Marketing and Product.

Required profile

• At least 2 years of experience in business development, partnerships, B2B sales, SaaS, fintech or payment solutions.
• Proven track record of generating business opportunities and achieving sales or commercial targets.
• Experience managing the customer acquisition process from outreach and demos to deal closure.
• Excellent spoken and written English, with confidence engaging international stakeholders.
• Desirable: experience with charities, NGOs or community organizations; exposure to digital donation platforms, POS systems, card terminals or kiosk technology; knowledge of fundraising processes; experience across international markets; knowledge of additional languages.

Required skills

• Familiarity with CRM systems, pipeline management and virtual product demonstration platforms.
• Outbound business development, including cold calling and email outreach.
• Strong organization, time management and follow-up skills.