Chief Business Officer

About the role

First Response Healthcare is seeking a Chief Business Officer to lead its commercial strategy across the UAE, Qatar and Saudi Arabia. Reporting directly to the CEO, the CBO will translate business ambitions into clear commercial plans and drive profitable growth.

Key responsibilities

• Develop and execute commercial plans across markets, services and customer segments with defined revenue and margin targets.
• Own commercial targets, improve revenue mix, pricing, account profitability and manage business development spend.
• Align business development, channel partnerships, corporate and insurance business, and marketing priorities.
• Evaluate new markets, customer segments and service opportunities through business cases and financial analysis.
• Originate and negotiate high‑value partnerships with healthcare providers, insurers, corporates and other strategic partners.
• Strengthen customer acquisition, conversion, repeat business and cross‑selling through coordinated engagement.
• Establish pricing frameworks and contract terms that protect margins and support sustainable growth.
• Build measurable pipelines, reliable forecasts and structured account plans with consistent CRM use.
• Collaborate with Operations, Clinical, Finance and IT leaders to ensure commercial commitments are deliverable and compliant.
• Develop a capable commercial leadership team, set KPIs and prepare succession plans.

Required profile

• Bachelor’s degree in business, healthcare management or related field; MBA preferred.
• Minimum 12 years of relevant experience, including at least five years in senior commercial or business leadership.
• Proven success growing healthcare or related service businesses across multiple locations.
• Responsibility for revenue, commercial budgets, margins and team performance.
• Strong experience in strategic partnerships, enterprise sales, pricing and contract negotiation.
• GCC healthcare experience and an established professional network strongly preferred.
• Strong financial understanding, analytical ability and entrepreneurial judgement.

What we offer

• Competitive salary and performance‑based annual bonus.
• Reward and recognition programmes.
• ESOP opportunities for eligible high‑performing individuals.
• Leadership development and career advancement opportunities.