Digital Marketing Manager

About the role

Conrad Dubai is looking for a Digital Marketing Manager to lead innovative digital strategies that strengthen its luxury brand, boost online engagement and drive direct bookings. The role covers paid advertising, OTA management, website and social media, email and CRM, and reporting, working closely with the hotel's commercial, revenue management and other teams.

Key responsibilities

• Create and run digital strategies aligned with commercial objectives, brand positioning and revenue targets.
• Plan and optimise paid campaigns on Google Ads, Meta, LinkedIn and other platforms, and manage OTA listings and offers with Revenue Management and Commercial.
• Promote rooms, restaurants, brunches, spa, wellness, events, e-gift cards and e-shop, and generate leads for MICE, corporate events, weddings and group bookings.
• Manage spa digital campaigns and online booking, and oversee SevenRooms reservations for F&B.
• Maintain hotel websites and approved digital platforms with accurate information and current offers.
• Drive WhatsApp marketing and manage email campaigns, newsletters and guest re-engagement while keeping database accuracy and consent compliance.
• Coordinate social media content with Marketing and creative teams, monitor online reputation and guest feedback, and analyse performance with GA4, GTM, Looker Studio and advertising dashboards.
• Produce weekly, monthly and quarterly reports and collaborate across departments while upholding Hilton brand standards and data privacy requirements.

Required profile

• A passion for hospitality, integrity, leadership, teamwork, ownership and a focus on the present.
• Ability to work closely with Marketing, Commercial, Revenue Management, Sales, F&B, Spa and Operations teams.

Required skills

• Google Analytics 4, Google Tag Manager and Looker Studio
• Google Ads, Meta and LinkedIn advertising
• SevenRooms and WhatsApp marketing

What we offer

• Travel perks: 110 nights of discounted travel through the Go Hilton programme.
• Paid parental leave for eligible team members.
• Crisis concierge and mental health resources, including an Employee Assistance Programme in many countries.