Director of Revenue Management

About the role

Pullman Dubai Creek City Centre Hotel & Residences, a five-star property in Deira, Dubai, is looking for a Director of Revenue Management. The role leads the hotel's revenue management strategy to maximise market share, total revenue and profitability, working closely with the General Manager, the Cluster Director of Revenue Management and the Sales, Marketing, Finance and Operations teams.

Key responsibilities

• Develop and execute revenue management strategies across rooms and other revenue streams, and lead annual budgeting, forecasting and performance reviews.
• Optimise pricing, inventory, market segmentation and distribution, and analyse booking pace, demand patterns and competitor performance.
• Drive direct bookings, optimise distribution costs and evaluate group, corporate and wholesale opportunities.
• Lead revenue strategy meetings and work with operations to find upselling opportunities and increase ancillary revenue.
• Use revenue management and business intelligence systems to improve forecasting and pricing, and coach other departments on commercial awareness.
• Ensure compliance with Accor's revenue management standards and distribution policies.

Required profile

• Bachelor's degree in Business Administration, Finance, Economics, Hospitality Management or a related field; MBA or a revenue management certification such as HSMAI CRME is an advantage.
• Minimum 7-10 years of progressive hospitality revenue management experience, including at least 3 years in a Revenue Manager or Cluster Revenue Manager role in an upscale or luxury hotel.
• Proven track record of driving RevPAR growth, market share gains and profitability.
• Experience managing diverse market segments and distribution channels, preferably in a multi-property or multi-brand setting.

Required skills

• Revenue management systems and business intelligence tools, preferably IDeaS G3, Lighthouse and STR/CoStar.
• Understanding of PMS, CRS and distribution platforms; experience with Opera Cloud and Accor TARS is an advantage.
• Advanced Excel and Power BI; strong analytical, forecasting and pricing skills.
• Excellent communication, presentation and stakeholder management skills.

What we offer

• The chance to lead revenue strategy at the hotel.
• Learning and development and career growth opportunities within the hotel and across Accor's global network.
• A collaborative, inclusive environment.