Document Controller

About the role

The Document Controller will own the control and timely completion of store contracts, AMCs, permits, insurance documentation, and compliance records across multiple retail locations.

Key responsibilities

• Manage DCD AMC documentation, Hassantuk account activity, and service agreements for pest control, cleaning, and AC maintenance.
• Submit and follow up on store maintenance work permits, marketing permits, and insurance submissions, ensuring approvals are obtained on schedule.
• Upload and maintain insurance, Trade License, DCD AMC, and other required documents on the Dubai Mall portal.
• Maintain a live tracker for contracts, renewals, permits and expiry dates, escalating risks early to prevent operational delays.

Required profile

• 2‑5 years of experience in document control, records management or similar roles within retail or facilities environments.
• Methodical, accountable approach with strong attention to detail and ability to manage multiple parallel requirements.

Required skills

• Microsoft Excel or similar tracking tools
• Document repositories and online portals (e.g., Dubai Mall portal)

What we offer

• Visible control function supporting multiple stores with direct impact on operational continuity.
• Cross‑functional exposure to stores, vendors, insurers, authorities and property stakeholders.
• Opportunity to improve document governance through reliable trackers and structured follow‑up.