Enrolment Administrator – Hybrid (Dubai)

About the role

The Enrolment Administrator will support RICS’s Enrolment team by reviewing and processing applications from candidates seeking professional qualifications. Working in a hybrid model from Dubai, you will ensure that enrolment standards are upheld and that candidates receive a high level of service.

Key responsibilities

• Review enrolment applications against eligibility criteria, policies and regulatory requirements.
• Validate that all data and supporting documents are complete, accurate and GDPR‑compliant.
• Maintain precise records and uphold the integrity of enrolment systems.
• Respond promptly to enquiries from candidates, trainees, members and internal stakeholders.
• Collaborate with colleagues across the organisation and share specialist knowledge.
• Support continuous improvement initiatives, including policy updates and process enhancements.
• Provide flexible assistance to the wider Enrolment & Registration team as needed.

Required profile

• Highly organised and detail‑oriented with a strong focus on accuracy.
• Ability to manage multiple priorities while following established procedures.
• Excellent communication skills and a customer‑service mindset.
• Comfortable working both independently and as part of a team.

Required skills

• Data handling
• Proficiency with Microsoft packages