Executive Assistant - Waldorf Astoria Ras Al Khaimah

About the role

Waldorf Astoria Ras Al Khaimah is looking for an Executive Assistant to support the General Manager and department managers. The role spreads the warmth of hospitality by delivering memorable experiences for guests, and involves maintaining organized office systems, managing schedules and handling correspondence.

Key responsibilities

• Maintain organized office systems, including filing, record-keeping and document management
• Manage calendars, schedule appointments and coordinate meetings, conferences and travel arrangements
• Prepare and type correspondence and complex financial reports, draft, edit and proofread them, and prepare correspondence on behalf of management
• Serve as a main point of contact for internal and external stakeholders, answering calls and emails and directing inquiries
• Use the property's email system and maintain the email inbox as per policy
• Prepare meeting agendas, take minutes and distribute materials before and after meetings
• Announce visitors and handle requests, and handle sensitive information with discretion
• Provide excellent customer service to visitors, clients and colleagues, and collaborate with colleagues and support staff across departments
• Represent the organization professionally, internally and externally
• Supportive duties may include maintaining the filing system under the Record Retention policy, researching and compiling information for projects, attending required meetings, complying with emergency procedures, reporting unsafe conditions, formatting documents and presentations, and other duties assigned by management

Required profile

• Effective reading, listening and communication in English, written and spoken, with correct grammar, spelling and sentence structure
• Ability to sit for long periods and perform the job continuously
• Ability to deal with internal and external customers, some of whom need patience, tact and diplomacy
• Ability to represent the organization with professionalism, integrity and courtesy

Required skills

• Typing speed of 60 wpm
• Transcribing information from handwritten memos and recordings
• Preparing official correspondence for management, verbally and in writing