Executive Housekeeper

About the role

Rotana Hotels is looking for passionate, guest-focused housekeeping professionals to join its Al Ain property. As Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and for guiding and developing a committed multicultural team so that Rotana standards are met everywhere.

Key responsibilities

• Maintain all hotel guest rooms and public areas, including the heart of house, to the highest standards of cleanliness
• Establish standards and guidelines for guest satisfaction and team productivity in line with SOPs
• Supervise the training of all housekeeping team members
• Evaluate the working standards of the department
• Build good working relationships within and with other departments
• Control all departmental purchases while keeping quality and cost in mind
• Manage and control equipment, linen and uniforms
• Set short- and long-term strategies for the department

Required profile

• University degree graduate
• At least three years of management experience in the Housekeeping Department of a hotel or resort
• Fluent written and spoken English
• Knowledge of Micros Opera and administrative computer skills
• Strong attention to detail, self-motivated and adaptable, with a focus on results and customer needs