File Clerk (Remote)

About the role

As a Remote File Clerk you will ensure digital and scanned records are accurate, organized, searchable and compliant. You will support multiple internal teams by receiving, validating, naming and filing documents while maintaining an audit‑ready trail.

Key responsibilities

• Receive files from shared inboxes, portals, ticketing tools and cloud folders, confirm document type, required fields, signatures and attachments.
• Index each record with standard metadata (client/project ID, date, category, version, region) and apply naming conventions and folder structures.
• Convert file formats, merge/split PDFs, compress files and label versions as needed.
• Perform daily quality checks for duplicates, misfiles, missing pages or unreadable scans and log errors.
• Handle sensitive records with strict access controls, follow retention schedules, legal holds and support audit retrieval.
• Coordinate with HR, Finance, Operations, Legal and Customer teams to clarify requirements and provide status updates.

Required profile

• Experience in records management, administrative support or document control (preferred).
• Strong attention to detail and ability to follow naming and filing rules consistently.
• Comfortable handling confidential information and adhering to strict procedures.
• Basic computer proficiency with file systems, spreadsheets and PDF tools.

Required skills

• Adobe Acrobat (or equivalent PDF tools)
• SharePoint
• Google Drive
• Dropbox
• e‑signature platforms
• ServiceNow
• Asana
• Jira
• Basic office productivity tools