Fitness Center Assistant / Coordinator

About the role

We are looking for a proactive Fitness Center Assistant/Coordinator to be the first point of contact for members and visitors at our Abu Dhabi gym. The role combines front‑desk service, marketing support and administrative duties to ensure smooth daily operations.

Key responsibilities

• Respond to in‑person, phone and iPad inquiries about programs, services and schedules.
• Maintain up‑to‑date flyers, digital information and class calendars on iPads, web pages and intranet.
• Manage the front‑desk during peak hours and handle call routing.
• Create and distribute promotional flyers, social media posts, tweets and announcements for events and group‑fitness classes.
• Update the events and class calendars and verify information on the student portal.
• Reconcile attendance data for REC classes and personal‑training statistics.
• Process ePro requests, payment releases and reimbursements, and maintain departmental files.
• Assist in preparing monthly reports for senior leadership.
• Monitor appointment bookings, prevent over‑bookings and handle cancellations according to policy.

Required profile

• Excellent written and spoken English communication skills.
• Positive, “can‑do” attitude with the ability to interact with a diverse range of individuals.
• Degree‑level education and at least one year of relevant experience.

Required skills

• Proficiency with iPad and basic office software for data entry and reporting.
• Experience creating flyers and social‑media content.

What we offer

• Opportunity to work in a dynamic fitness environment in Abu Dhabi.
• Professional development and exposure to both customer service and marketing functions.