Front Office, Butler & Guest Relations Agent – Luxury Hotel
Human One Global · Dubai
وصف الوظيفة
About the role
We are seeking Front Office Agents, Butlers, and Guest Relations Agents to join the team at one of Dubai's most prestigious five‑star beachfront resorts.
Key responsibilities
- Welcome guests warmly and act as a key point of contact throughout their stay, handling enquiries and requests with care and efficiency.
- Deliver personalised, anticipatory service by getting to know guest preferences and making every interaction feel effortless.
- Handle guest feedback and concerns with empathy and discretion, resolving them promptly.
- Collaborate closely with colleagues across departments to ensure a smooth stay for guests.
- Maintain a consistently high level of guest service in line with ultra‑luxury hotel standards.
Required profile
- 1–3 years of experience within a luxury hotel environment.
- Excellent communication and interpersonal skills.
- Additional languages are a strong advantage.
What we offer
- Competitive salary inclusive of service charge.
- Accommodation and meals provided.
- Visa sponsorship and medical insurance.
- Opportunities for professional and international career growth.
Questions fréquentes
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Human One Global
Dubai
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